Frequently Asked Questions about our Painting Services
Do you offer a warranty for your work?
Yes, we are so confident in the quality of our
work, we give our customers a two-year workmanship warranty in writing.
What is the difference between GreenWerks
and other painters?
There are three important benefits you'll experience when you choose GreenWerks:
Quality We offer the highest degree of precision and quality. Our fully trained craftsmen are experienced in our techniques and are highly educated about the importance of proper preparation - the most important part of any paint job.
Eco-Friendly From the products we use in your home to the way we conduct business, our goal is to make the world a greener place.
Impeccable Service We guarantee satisfaction.
Every painter claims to provide "quality" work.
How does GreenWerks stand above the rest and actually back up the
word with results?Quality We offer the highest degree of precision and quality. Our fully trained craftsmen are experienced in our techniques and are highly educated about the importance of proper preparation - the most important part of any paint job.
Eco-Friendly From the products we use in your home to the way we conduct business, our goal is to make the world a greener place.
Impeccable Service We guarantee satisfaction.
Every painter claims to provide "quality" work.
While it is easy to claim quality work, the proof is in the details.
GreenWerks ensures the highest quality in three ways.
First we use the best products and techniques.
Second our well-trained painters understand the importance of careful preparation and are committed to creating enduring beauty with every job.
Third we ensure our customers with a two-year warranty.
Why is preparation so important?First we use the best products and techniques.
Second our well-trained painters understand the importance of careful preparation and are committed to creating enduring beauty with every job.
Third we ensure our customers with a two-year warranty.
Longevity- Almost anyone can apply paint to a wall; however,
that doesn't mean that they will do a good job that will last for years.
The key result to a great paint job that lasts is proper preparation. Preparation
is the most important part of the job and is essential to creating enduring
quality and beauty.
How durable are your paints?
Our paints are premium quality and compare favorably with premium conventional paints.
Do your paints contain lead, mercury, formaldehyde precursors,
crystalline silica or other known toxic materials, or suspected carcinogens?
Absolutely Not.
What colors are available?
We offer 940 standard palette colors. We can also match any sample or other
company's color. Just give us sample of the color or the company name and color chip identification and
we will match it.
What are VOCs? Why are they used? Why are they regulated?
Most of the solvents used in the paint industry are classified as volatile
organic compounds(VOCs).
By definition, a VOC is any compound of carbon (excluding carbon monoxide, carbon dioxide, carbonic acid, metallic carbides or carbonates and ammonium carbonate) which participate in atmospheric photochemical reactions. VOCs react with nitrous oxides in the air to create ground level ozone (smog).
Because of the negative impact on human health and our environment, VOCs are regulated by the EPA. Each year, VOC laws become more restrictive and traditional paint companies are forced to change their formulations.
How do I know I am buying a safer, higher quality product?By definition, a VOC is any compound of carbon (excluding carbon monoxide, carbon dioxide, carbonic acid, metallic carbides or carbonates and ammonium carbonate) which participate in atmospheric photochemical reactions. VOCs react with nitrous oxides in the air to create ground level ozone (smog).
Because of the negative impact on human health and our environment, VOCs are regulated by the EPA. Each year, VOC laws become more restrictive and traditional paint companies are forced to change their formulations.
Our paints are certified by GreenSeal. The
redesign of the paint has removed all the toxins and VOC's found in traditional
paint.
What if I need the work completed
immediately? Do you work on weekends?
Yes. We can accommodate you. Do understand that if you require us to work
weekends or overtime, there is an additional charge stipulated in your contract.
Do I need to stay home while the workers are
in my house?
Of course, you are always welcome to stay, but you only need to be there for
approval of the colors and samples, or to bring up any questions or comments.
Many of our customers prefer to just give us a set of keys and the alarm code if necessary, and go about their business. Some of our customers even like to plan our work around their vacations.
I have furniture and art work in the room
that you will be painting. Will you take care of moving everything when
you arrive to start the project?Many of our customers prefer to just give us a set of keys and the alarm code if necessary, and go about their business. Some of our customers even like to plan our work around their vacations.
We will move smaller, lightweight furniture. We apologize for any
inconvenience this may cause, but for liability and safety reasons, it is the
customer's responsibility to clear the work areas of any valuable items,
including draperies, paintings, electronics, glassware, etc.
What is the service area for GreenWerks?
We are proudly serving Chicago's Northside! (Lincoln Park, River North, Loop,
Downtown, Lakeview, North Center, Lincoln Square, Wrigleyville and others as requested)
Frequently Asked Questions about our Handyman Service
Who is sent to my house to do the work?
A uniformed GreenWerks technician will arrive at your home with his own tools.
All of our technicians are GreenWerks employees, not subcontractors.
We carefully screen each of our employees before hiring, and they are insured and all possess a high level of skill and experience. Our technicians arrive on time, ready to work.
How do I schedule a service appointment?We carefully screen each of our employees before hiring, and they are insured and all possess a high level of skill and experience. Our technicians arrive on time, ready to work.
Give us a call toll free at (877) 4-G-WERKS. We would be more than happy to
schedule an appointment with you.
How do you charge?
At GreenWerks, we charge by the hour. This way our customers are charged only
for the time that we actually work.
How can I pay?
You can either give cash to the technician at the end of the job, or
you can pay with your credit card.
What areas do your technicians service?
Our technicians are based out of Lincoln Park in Chicago. Our
Handyman currently serve the Northside of Chicago. We will travel to anywhere in
Chicagoland but their may be minimum hour requirements call us at (877)
4-G-WERKS for more details.
How can I get an estimate for my job?
The smaller jobs that we specialize in do not lend themselves to estimates. If
you give us a call, however, we can give you an idea of how long a job similar
to yours would take.
Still have some questions?
Please feel free to send us an email, or submit a request for more information.
toll-free: (877) 4-G-WERKS
e-mail: info@greenwerkspro.com
